Questions Fréquentes
Après l’installation, NavNGo iGO 8 ne se lance pas sur HTC avec Windows Mobile 6.1
Menu Démarrer -> Paramètres -> Personnel -> Aujourd’hui -> (onglet) Apparence Choisir Windows Mobile 6.1 au lieu de HTC Menu Démarrer -> Paramètres -> Personnel -> Aujourd’hui -> (onglet) Eléments Décocher la case HTC Valider en cliquant sur OK en haut à droite Effectuer un soft reset
Erreur Time-Zone dans Nav N Go iGO 8
Based on user feedback, we inform you that, in the current versions of Nav N Go iGO 8, the Windows time zone may be incorrectly set depending on the GPS position (for instance, Minsk is selected for Hungary). The correction of the error is in process. As soon as the correction is made, we will immediately release an automatic update that can be downloaded free of charge with the use of the Content Manager. The exact time of the correction will be published on my.navngo.com. In case time-zone errors appear, you can temporarily correct them on your device by editing:
/Program Files/iGO8/sys.txt
and adding the following lines:
[timezone]
sync_os_timezone=0
reset_os_timezone=0
Attention: The modifications will only be activated when Nav N Go iGO 8 is restarted.
Nav N Go apologizes for any inconvenience this may cause.
On the page below are the answers to the most Frequently Asked Questions about registering on my.navngo.com, and about upgrades and updates to Nav N Go iGO 8. If you would like to know more about how to use Nav N Go iGO 8, please download the User Manual.
About My Nav Go registration and login
I am unable to register the product's licence key. The system indicates that the key is invalid or reserved.
Please make sure you have specified a correct licence key. Spelling mistakes and confusion of “0” (zero) for the letter “O” (and vice versa) are frequent problems. You can find the licence key under the About/Licences menu item of the navigation software in the following format:
CE-****-****-****-****-****. This is the code you have to provide during registration.
I am unable to update or download larger maps.
The problem may be caused by your anti-virus system; e.g. it may be that the “Amon” file system monitor of ESET NOD32 is ‘blocking’ larger maps. We suggest that you turn off the above monitor of your anti-virus software when updating maps.
Updating requires a direct internet connection. If a firewall or any other protection blocking direct access is turned on, it will most probably interrupt the update process. We advise to use a card reader instead of the ActiveSync in every circumstance because it is more stable and reliable.
Can I register more than one iGO My way product?
You can add multiple products on the My products page by entering their license codes one by one. You will receive updates for all of them on the My updates page.
What is PDA?
PDA is short for Personal Digital Assistant. This is the hardware device that you are using your iGO My way software product on.
I do not have an SD card reader. How can I update?
You need an SD card reader to upload updates to your iGO My way card. We advise you to buy an SD card reader.
I do not know the size (storage capacity) of my iGO My way card. How can I check it?
Please remove your iGO My way card from your PDA. The size is written on the card. Alternatively, you can check the size on your PC after you connect the card to a card reader.